
Empowering Youth Voices on Sexual Health
Overview
Sandyford NHS Clinic is a specialist sexual health service in Greater Glasgow and Clyde, dedicated to providing essential information and services to the local community.
In 2022, Sandyford collaborated with social research company TASC to understand young people's views on sexual health services, especially post-pandemic. To engage with 13-18-year-olds, we created a digital survey to capture insights and raise awareness about sexual health services, ensuring accessibility for diverse audiences, including those with disabilities.
Client
Sandyford NHS ClinicSector
HealthcareWhen
2023Solutions
- Digital Strategy
- Content Marketing
- Paid Media
- UX & Web Development
- Data & Analytics
Challenge


Solution
Our solution centred on creating a fun and inclusive survey experience. We developed a mobile-first, accessible digital survey that used playful illustrations to make sexual health topics more approachable. The design was intentionally light-hearted and avoided harmful stereotypes while representing diverse sexual orientations and gender identities. Gamification elements, such as a progress bar and competition for voucher prizes, encouraged completion. Positive affirmations and tooltips throughout the survey provided reassurance and clarity, addressing any confusion or insecurities young people might have about sexual health.
The campaign was promoted via Instagram, Facebook, and Snapchat, leveraging data-driven targeting to maximise reach and engagement. The campaign also prioritised sustainability, ensuring fast load times and a low carbon footprint during design and development. Through A/B testing and real-time optimisation, we identified Snapchat as the highest-performing platform, which led to reallocated budgets and maximised survey sign-ups. This approach ensured high engagement and made the survey more accessible to young people. By optimising content and using targeted advertising, we achieved significant success in driving participation and awareness.

Results
- 9,600 survey views (vs target of 7,000)
- 41% male participation (compared to previous campaigns)
- 28% increase in clinic footfall (vs target of 15%)
- Winner of the Social Good Award at the 2023 BIMA Awards
